Effective Date: October 2, 2025
At Awais Jeweller, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website www.awaisjeweller.com or purchase from us. By using our services, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of information when you visit or interact with our website:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Transaction Details: Orders placed, purchases made, and related financial records.
- Technical Information: IP address, browser type, device type, and browsing behavior on our site.
- Custom Requests: Any specifications or details shared for custom jewellery or bullion orders.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders securely.
- Communicate with you regarding orders, updates, or promotions.
- Provide personalized recommendations and services.
- Ensure security, fraud prevention, and compliance with legal requirements.
- Improve website performance, product catalogues, and customer experience.
3. Data Protection & Security
We value your trust and safeguard your data with robust security measures, including:
- Full SSL/HTTPS encryption on all pages.
- Secure PCI-compliant payment gateways for online transactions.
- Restricted access to customer data for authorized staff only.
While we take every precaution, no online transmission or storage system is 100% secure. However, we remain committed to maintaining industry-leading security standards.
4. Sharing of Information
Your information is never sold or rented. We may share limited information only with:
- Payment service providers (e.g., banks, JazzCash, EasyPaisa) for transaction processing.
- Delivery & logistics partners to ensure timely delivery of your order.
- Legal authorities, if required by law or to protect against fraudulent activity.
5. Cookies & Tracking
We use cookies and similar tracking tools to:
- Enhance website functionality and performance.
- Remember your preferences and shopping cart details.
- Analyze traffic for website improvements.
You may disable cookies in your browser settings, though some features may not function properly.
6. Your Rights
As our valued customer, you have the right to:
- Request access to the data we hold about you.
- Correct or update your personal details.
- Request deletion of your personal data (subject to legal retention requirements).
- Opt out of promotional emails at any time.
7. Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of third-party sites. We encourage you to review their policies before sharing any personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect business, legal, or technical changes. Any updates will be posted on this page with the revised effective date.
